Meineke Earns Two National Honors by Putting Customers First
Recognition from JD Power and USA TODAY shows what it looks like to take pride in performance, own the customer experience and deliver car care drivers can count on.
For more than 50 years, Meineke has helped fuel the pursuit by making car care simpler, more convenient and more reliable. Two recent national honors show that vision in action—from the service customers receive in the center to the value that keeps them coming back.
Meineke ranked highest in customer satisfaction among aftermarket tire replacement providers in the JD Power 2026 U.S. Aftermarket Service Index Study. My Meineke Rewards was also named America’s No. 1 loyalty and rewards program in the automotive category by USA TODAY. Together, these honors recognize a brand that measures success through the eyes of its customers and takes pride in delivering the basics exceptionally well.
Performance that puts customers first
The JD Power recognition is a first for Meineke—and it was earned through the experiences customers have every day. Based on customer feedback, the study evaluates the moments that shape tire replacement, from the first conversation through the final handoff. Meineke received the highest scores in Service Advisor Performance, Service Facility, Time to Complete Service and Quality of Work.
Those results reflect what it means to put customers first: listening to their needs, reducing friction and delivering reliable work with clear guidance along the way. They also demonstrate pride in performance, with teams focused on doing the basics better and creating an experience drivers can trust.
That performance is built center by center and interaction by interaction. Franchise owners, service advisors, technicians and support teams each own their part of the customer experience. Their skill, accountability and commitment help send drivers back onto the road with confidence.
Loyalty built through value and convenience
The USA TODAY honor recognizes another way Meineke delivers for customers. My Meineke Rewards makes car care more rewarding and convenient, giving members points that can be used for service discounts, digital access to rewards and free towing up to five miles.
The No. 1 ranking builds on an earlier loyalty program honor in 2021. Since then, Meineke has continued to strengthen the program around what customers value most. Franchisee collaboration has helped move that work forward, turning a strong strategy into a practical experience that supports lasting customer relationships.
A shared win that fuels what’s next
Together, the two awards recognize Meineke at two defining moments in the customer journey: when drivers trust a center with their vehicle and when they choose to return. Both reflect the power of people who take initiative, deliver results and work together for shared success.
For customers, these honors provide even more confidence in choosing Meineke. For franchisees and teams across the brand, they recognize what’s possible when we take pride in performance, put customers first and own the experience from start to finish.
It’s a shared win—and momentum to keep raising the bar, strengthening customer trust and fueling the pursuit together.
Meineke Car Care Centers received the highest score for aftermarket tire replacement in the JD Power 2026 U.S. Aftermarket Service Index (ASI) Study, which measures customer satisfaction with automotive aftermarket service providers. Visit jdpower.com/awards for more information.